Last Updated: May 28, 2026

At Avanaro LLC, customer satisfaction is important to us. We strive to ensure that every order is fulfilled accurately and arrives in excellent condition.

Return Authorization

All returns require prior authorization from Avanaro LLC. Unauthorized returns may be refused.

Return Requests

Return requests must be submitted within 30 days of the delivery date.

Eligible Returns

Products must be:

• Unused and in their original condition.

• Returned in the original manufacturer's packaging.

• Complete with all accessories, manuals, and documentation (if applicable).

Non-Returnable Items

The following items are generally not eligible for return:

• Opened or used products.

• Special order or custom items.

• Clearance or discontinued products.

• Products damaged due to misuse, improper handling, or customer negligence.

Damaged or Incorrect Shipments

If an order arrives damaged or if you receive an incorrect item, please notify us within 5 business days of delivery. We will work promptly to resolve the issue.

Refunds

Approved returns will be inspected upon receipt. Refunds will be issued to the original payment method after the inspection has been completed. Shipping charges are non-refundable unless the return is the result of our error.

Return Shipping

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

For questions regarding returns or return eligibility, please contact us at contact@avanaro.biz before returning any merchandise.

Avanaro LLC

Cheyenne, Wyoming, United States